support help is complicated. Not able to download firmware.
That means... I'm not able to set up the use of the solar batteries.
Since my wifi isn't able to download firm ware, there should be other options to download this program.

Recently purchased the anker f3800 power stations with the smart backup panel. Currently I have been using the power stations with the dual hub accessorie primarily for my 5th wheel toyhauler and my home back up generator 50amp hook up. Very used to needing to have back up power in Florida. The results are impressive. The RV is a walk in the park. Everything works with ease as it should, both a/c units refrigerator water pump and even the electric water heater. I had no doubt with the camper. Even more impressive, is the home back up. I conduct a 48 hours off grid test with great results. I conducted my test with everything operating normally excluding the use of central air. Hot water hear, stove, well pumps, and even the dreaded drier all worked. I would suggest using the drier or oven separately due to the high watt and amp draw so you don't overload the system causing the breaker to trip. I surpassed 48 hours and made it to 60 hours no problem and could keep going and recharging with only half the solar inputs each unit can accept. A truly remarkable system that really is portable and easy to use. Soon my smart transfer switch will be mounted and full array of solar panels and 2 more expansion batteries. More to come with Anker!

https://youtube.com/@sarmientomotorsports910?si=ykqYXbiabrxcPcmJ

Very quick response in all my correspondence. Very satisfied in my purchase.

Received my two F3800s, smart home connection, and solar panels. I’m very impressed with the quality!
The packaging was also exceptional.
I tried it out in a quick way and it is just what I wanted.
Full installation next week!