AES Outage Map: How to Check Outages in Indiana and Ohio

May 8, 2026

An AES power outage can happen with little warning, whether from severe weather, fallen trees, or equipment damage. The AES outage map helps customers check reported outages and available restoration updates. Because AES Indiana and AES Ohio serve different areas, it is important to use the map for your local utility.

This guide explains how to find the right outage map, interpret updates, report a power outage, and stay safe until electricity is restored.

What is AES?

The AES Corporation is a U.S.-based energy company with electricity generation and utility operations. For residential outage reporting, the most relevant utilities are AES Indiana, which serves Indianapolis and surrounding areas, and AES Ohio, which serves Dayton and nearby communities. Each utility provides its own outage information and reporting tools.

In Indianapolis, some customers still search for “IPALCO power outages,” referring to the former Indianapolis Power & Light utility. Today, they should check AES Indiana for official outage information.

Where Does AES Provide Electric Utility Service?

AES operates energy projects in multiple U.S. states, but its renewable energy projects should not be confused with local electric utility service. Customers looking for residential outage updates should use AES Indiana or AES Ohio according to their service address.

If you're unsure which utility serves your address, check a recent electric bill or your online account before selecting an outage map.

What is the AES Power Outage Map?

The AES outage map helps customers check reported power interruptions, affected areas, and available restoration information. However, AES Indiana and AES Ohio operate separate outage reporting systems, so customers should use the map for their local utility.

For Indianapolis and surrounding service areas, visit AES Indiana Outages. For Dayton and nearby communities, use the AES Ohio outage map. Available map features and restoration details may differ between the two utilities.

How Do You Check the AES Power Outage Map?

The main goal of checking the AES outage map is to confirm whether AES has identified the outage, see how widespread it is, and review any available restoration estimate. If you have never used the map before, these steps can help you get useful information quickly.

Find your utility's official outage map. Start from the AES website or customer portal so you know you are using the correct source.
Use the available map navigation or location search. If a location search is available, use it to find your neighborhood.
Review outage markers and customer counts. Use the available information to assess how widely the outage may extend.
Check available restoration estimates and outage status. If AES has enough field information, the map may show an estimated restoration time and crew status such as pending, dispatched, or on-site.
Check back for updates. Restoration estimates may change as crews assess damage and make repairs.

Whether you're in Indianapolis or Dayton, use your local utility's outage map to assess the situation and prepare for a potentially longer interruption.

Reporting an AES Outage the Right Way

If your power is out, report it through your local AES utility's official channel. Providing your service address and relevant details can help the utility identify the affected area.

Start by giving clear and basic information. The most useful details are your service address, callback number, and whether nearby homes also appear to be out. If you see visible damage, such as sparking equipment, a fallen line, or a damaged pole, mention that immediately and keep a safe distance.

Report online: Use your local AES utility's official outage reporting option when available. Provide your service address and any relevant details.
Report by phone: Contact AES Indiana at 317-261-8111 or AES Ohio at 877-468-8243 for outage assistance. For immediate dangers, such as a downed power line or fire, stay away and call 911.
Prepare key information: Have your service address, contact number, and observations ready, including whether nearby homes are also affected.

Common Causes of AES Power Outages

AES power outages may result from severe weather, equipment failures, or vehicle accidents. Restoration time depends on the extent of damage, site access, and safety conditions.

Here are some of the most common causes:

Severe weather and storm damage: High winds, lightning, heavy rain, and ice can all damage utility lines and equipment. Branches may fall into overhead wires, poles may be weakened, and protective devices may trip during unstable conditions. Storm-related outages often take longer because crews may be responding to many problems at once, and road access can be limited by debris or flooding.
Equipment failures and planned maintenance: Even well-maintained systems can fail. Transformers, switches, underground cables, and other components wear over time and may stop working without obvious outside damage. In some situations, utilities also need to temporarily de-energize part of the system to complete repairs safely, which can create a short planned interruption that feels similar to an unexpected outage.
Vehicle accidents and damaged poles: A single car crash involving a utility pole can shut off power to many homes. In those cases, restoration may take longer than people expect because crews often need to replace the pole, secure lines, inspect nearby equipment, and make sure the area is safe before power can be restored to surrounding customers.

What to Do During an AES Power Outage

During an outage, focus on three priorities: checking and reporting the interruption, staying safe, and preparing for a longer loss of power.

Start by checking whether the problem is inside your home. If only one room or one appliance is affected, look at your breaker panel. If the whole house is dark, see whether neighboring homes or streetlights are out too. Then check the AES map and report the outage if needed.

The most important actions include:

Report your outage through your local AES utility's official channel, even if a nearby interruption already appears on the map.
Stay away from downed power lines and damaged equipment. Assume fallen wires are energized, even if they are not sparking. Keep people and pets away, avoid nearby water or objects touching the lines, and report hazards immediately. Never attempt repairs yourself.
Consider a system such as battery backup for the home or a portable power station if outages are frequent in your area.

Depending on its capacity and output, a backup system may power essentials such as lights, routers, refrigerators, or sump pumps.

For households planning ahead, a home battery backup system can help maintain essential power during an outage. The right setup depends on which appliances you need to run and for how long.

Consider a Flexible Backup Power Solution

For households facing frequent outages, a modular backup system can help keep essential appliances running. The Anker SOLIX E10 Whole-Home Backup offers expandable battery storage and can support selected circuits or broader home backup needs, depending on the configuration and installation.

Scalable capacity: Start with approximately 6 kWh and expand up to 30 kWh per E10 unit, or up to 90 kWh in a supported three-unit configuration.
Whole-home capable output: The E10 offers approximately 7.68 kW of continuous output per unit, with higher Turbo Output available under supported configurations and operating conditions.
Fast backup response: With a compatible Power Dock and proper installation, the system supports automatic switchover in 20 ms or less.

For broader planning, a whole house generator setup may provide an additional backup option during longer interruptions, especially when households need to power larger appliances.

Conclusion

The AES outage map is a useful starting point when the lights go out in Indianapolis, Dayton, or another area served by AES Indiana or AES Ohio. Use your local utility's official map to check reported outages, review restoration updates, and report problems when necessary. Stay away from damaged electrical equipment, keep essential supplies ready, and consider backup power based on your household's needs. A little preparation can make the next outage safer and easier to manage.

FAQ

How often does the AES power outage map update?

Update frequency varies between AES Indiana and AES Ohio and depends on outage conditions. During major storms, new outage reports, crew assessments, and repair progress may affect the information shown. Check your local utility's official map regularly for the latest available updates.

Why does my home have no power if the AES outage map shows nothing?

This often means the outage is very new, affects only a few homes, or is related to your property rather than the wider grid. Check your breaker panel first. Then see whether nearby houses or streetlights are also out. If the outage appears external, report it to AES even if the map has not updated yet.

Is AES the same as IPALCO for Indianapolis power outages?

IPALCO was the former parent company associated with Indianapolis Power & Light, which now operates as AES Indiana. People may still search for “IPALCO power outages,” but current outage information should be checked through AES Indiana's official channels.

What should I do during an extended AES power outage?

Report the outage, monitor official updates, and focus on safety. Keep refrigerator and freezer doors closed, use flashlights instead of candles, and unplug sensitive electronics if needed. Stay away from downed lines and never run a generator indoors or too close to the house. If the outage may last many hours, conserve phone battery and check on anyone with medical or mobility needs.

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